Learning and Sharing Life Lessons as a Self-Storage Property Manager

StorPlace Self Storage of GreenwoodHard work pays off in more ways than we realize. In just a short period of time, StorPlace Self Storage of Greenwood has gone through a change. We have had challenges to say the least. Over the last year, we have had changes in management. A few people have come and gone and now we are working with a two person crew. The good news about all the change, it has brought new ideas to the table, and a new way to look at things.  A new and different approach to the same task that has been in place can be a challenge to say the least. The good news about all the change, with the strong force of people who are in place, the sky is the limit.

As a new self-storage property manager, I have found that any and everything requires hard work. I take great pride in being a hard worker, but what does that mean? For me as a person, it is the push it takes to do what needs to be done! It can be something as simple as talking to each customer that comes in to make a payment, to ensuring the UPS driver makes his deliveries to the right storage units. Staying on top of things is an understatement when it comes to self-storage.  Being new to this type of business, I did not know to what extent that I would be involved in this career. My only regret, I wish I had gone into this business years ago. I have found myself relying on my past experiences on a daily basis. Not only do you have to be able to be the “fix-it” guy, but you also have to maintain that level of professionalism that our customers have come to expect. We also have to continue with our own professional growth. I have been working with the local Chamber of Commerce, which thus far, has given me even more tools and resources to branch out in the business field. Our StorPlace Self Storage location has worked with local non-profit charities to assist with the challenges they face. This is a reward within itself.

A good friend of mine tells me all the time, “at the end of the day, you have one goal”. It is true that we are not reinventing the wheel, but we have to stay diverse and open to new ideas and concepts that may take us places we didn’t previously think about. When I look back at the past year, I recall all the people who have thanked me for working with them. This is what we all have in our core, the true desire to help, and be helped by our fellow man. Life has its ups and downs. There is no question about that, but if I can do something that is going to make life, or a part of life, a little easier for someone, then I want to be that person.

I have told my assistant many times, “put yourself in their shoes”. If we approach our customers by understanding what it is like to go through a move, pack up everything we own, and move to a new town or place, we can keep the storage stress level low.  It may seem like a little thing, but the reward from it is more than I can put into words.

Outside of my work life, I can see the results of my efforts. When I was willing to help someone out when they were down and out, it comes back to us in ten-fold. The friendships I have grown through the business side of self-storage, is reflected in how I am treated and perceived in the outside world.

Store at StorPlace Self Storage

logo from Facebook

The weather shifts and so do our moods! Spring is here and what better time than to empty out those attics, garages, and cluttered closets?  StorPlace Self Storage offers a variety of packing essentials, from industrial-quality boxes to peanuts and bubble wrap, geared to meet your every moving need.  Current and new tenants can receive a 10% discount of all packing and moving supplies that are in the store.

Once you have done your spring cleaning projects, sorted the items in the rooms, where, you might ask, will you put all the items that don’t fit back into the room and that you can’t throw out? Renting a self storage unit for these leftover items would be a great option. It helps relieve the clutter in your home after you have done your spring cleaning projects.  Visit your nearest StorPlace Self-Storage facility and take a tour of the property!  We have units in every shape and size, from 5×5’s to store those bulky Christmas totes, up to 10×30’s ready to house a car!  You can be reassured that a StorPlace Self Storage employee will take personal interest in matching you with the most appropriate unit, putting the safety and security of your items at the top of their agenda.

Need a closer look?  StorPlace Self Storage is an entirely fenced-in property.  Tenants enter/exit through our main gate, using their own personalized and unique gate codes.  24/hr-video surveillance and a well-lit grounds make moving-in after dark a worry-free exercise.  You can access your storage units 7 days a week from 6am to 10pm via our gated entrance. Our friendly staff are available 6 days a week to serve any of your storage or moving needs, even opening early at 8am on Saturday to help you get an early start on your move!  Reserve a unit online today to receive a discount on your unit rate, as well as check out any other special internet offers we’re running!

It’s one thing to store your personal items in a storage facility, but it’s another to store with a facility that prides itself on customer service, customer appreciation, and customer happiness.  Our goals are simple: to provide you with a safe and secure atmosphere, as well as friendly service, so that your stay with us can be one free of hassle and worry. Don’t hesitate to call, don’t hesitate to move, get a jump on your spring cleaning and store with StorPlace Self Storage.

 

Welcome to StorPlace Self Storage!

StorPlace has self storage for all the seasons

All season self storage

StorPlace Self Storage of Lebanon Pike is here to help you with all of your storage needs. Whether you are moving into a new home or just need storage for any reason, we are dedicated to provide you with the best self storage experience that you can  have. StorPlace Self Storage offers temperature controlled units and we have state-of-the-art security, so you can feel safe and secure about storing any belongings that you treasure. We treat your possessions as if they were our own, keeping them safe and secure at all times. We also treat every customer with respect and friendliness to make your storage rental experience stress free. Our facilities feature a number of security and safety measures including: an electronic gate for 24-hour security, fenced-in property, multi-camera comprehensive video recording, individual lighted units for safer visits, wider drive aisles for easy and safe vehicle access, and high security (cylinder) locks that are included in our set-up. Do not worry about having to park your cars, R.V’s, boats, or your campers in a place where you always have to question if it’s safe. StorPlace Self Storage offers parking spaces up to forty-five feet long, along with covered parking to protect your vehicles from weather.

We want to make you feel right at home at StorPlace Self Storage, so we are pleased to give the following amenities at our facilities: clean units for immediate move-in, convenient office and gate hours, seven days a week access to your unit, dollies and carts that are helpful while moving in, and 10% off any boxes and packing supplies that you might need.  Our friendly managers will be happy to discuss what storage unit is right for your storage needs. We invite you to stop by the any of sixteen locations in the Nashville, Murfreesboro and Bowling Green, Kentucky areas. Our managers would love to show you around.

Second StorPlace location added in Hermitage!

Lebanon Pike StorPlace Self Storage

The Lebanon Pike location is still in the process of remodeling.

StorPlace Self-Storage is happy to announce the addition of a second facility in the Hermitage/Donelson area, StorPlace of Lebanon Pike. Central Pike Self-Storage is now StorPlace of Lebanon Pike.

StorPlace of Lebanon Pike is located on the corner of Central Pike and Lebanon Pike in the heart of Hermitage, TN. Nearby points of interest include The Hermitage (Home of President Andrew Jackson), The Grand Ole Opry, Nashville Shores, Gaylord Opryland Hotel, Hermitage House Smorgasbord, and Ravenwood Country Club.

The facility was acquired by Mr. Ed Freeman in late September of 2012. Upon acquisition, many renovations were needed to be made in order to bring the property up to our high StorPlace standards. These changes included a major cleaning overhaul provided by several StorPlace managers and employees, the replacement of over 20 broken doors on the outside buildings, landscaping to beautify the property, adding and replacing cameras and light sensors for extra security and safety, and the addition of many boxes and packing supplies for the service of our customers.

In the future, our customers can expect an even better storage experience. In the beginning of 2013, our facility will begin renovations that include a brand new store front with our official StorPlace logo, a sign with our current specials, renovated office and bathroom, new gate entry, a loading dock for our customers in heated and cooled spaces, well-lit large units, and the addition of several new parking spaces for cars, trucks, recreational vehicles, and boats.

Besides the new renovations that StorPlace is implementing, our customers can experience the convenience of online bill pay, a payment dropbox, automatic credit card billing, after hours call center, and emailed invoices. StorPlace strives to make the storage experience easy and convenient for our customers. The StorPlace mission is to provide an excellent storage solution to our customers in need by incorporating Christian values of integrity, honesty, respect for each other, hard work, innovativeness, conscientiousness, cheerfulness, and friendliness.

StorPlace of Lebanon Pike has a number of heated and cooled spaces as well as outside, garage-type units for our customers. With a variety of sizes, StorPlace can find the perfect fit for your storage needs. You can find us on the web at www.storplaceselfstorage.com or give us a call at (615) 882-0082. Give us a call and we will be happy to assist you with any of your storage or packing needs. All customers receive 10% off on boxes and packing supplies!

StorPlace Self Storage Manager Reminisces

Well here we are again. Another year has come and gone. As I look back on the past year, I have to stop and take a minute to reminisce. I sit here wondering where the year went and how and the heck it went by so fast. A lot of good things have happened for me this past year, the most important thing being a very well deserved promotion. I have finally been given the opportunity to show my fellow coworkers what I can do as a property manager. I don’t want to sound conceited, but I do always work hard and try to give 110% to everything that I do. I think this can be said about each and every StorPlace Self Storage manager.

We all take great pride in what we do and how our properties look. I think I can speak for everyone when I say we hope that pride can be seen by our current and future tenants alike. And I can’t forget to mention all the pedestrians when they drive by or come onto the self storage facilities each one of us manages. We all like to operate a well maintained and clean facility. We like to keep all the light bulbs changed and lit and want to make sure the hallways are always kept up by keeping them swept and litter free. I just recently brought my leaf blower from home and blew off the property one pile of leaves at a time. I know it sounds like a big job, but the payoff was well worth it. The property looks great.

We always keep the bathrooms nice and clean as well as our offices. I personally will pick up trash as I do the lock check by stuffing it into my pockets. That’s one reason I wear cargo pants all the time, in case anyone was wondering. Sometimes when I get back to the office my pockets are bulging out from the trash I’ve collected, although that’s a very rare occasion. All of our tenants are very tidy for the most part and also does their share to keep the property clean by disposing of their trash properly. I guess you can say they too take pride in the property they rent at.

Another great thing we all like to do is keep our merchandise well stocked. You are always going to find just about any moving or packing supplies you may need at any StorPlace Self Storage facility. You will always find plenty of moving boxes in a nice variety of sizes too.

So I guess in a nutshell what I’ve been trying to say is, if you want find a well-lit, clean, and well organized, and stocked with all the moving and packing supplies you could need storage facility,
StorPlace Self Storage is the place.

Please come visit us at 1628 Campbell Lane, Bowling Green, KY 42104, or you can call us at 888-395-5677.

StorPlace Shares How to Reduce Crime in Nashville Self Storage

It would be great if we could say every Nashville self storage facility was invincible to crime, but the truth is, they are not. Self storage facilities are more prone to crime than many other businesses. According to an article written by Peter S. Beering there have been more than a few major incidents in self storage that have transpired over the last 17 years, such as the one in 1995 when Timothy McVeigh housed supplies in a storage facility for the ammonium nitrate bomb he used to destroy the Murrah Federal Building in Oklahoma City, or in 2007 when Georgia officials arrested an army veteran who had placed pipe bombs, grenades, C-4 and a variety of weapons in a Valdosta Georgia self storage unit.

Even though most Middle Tennessee storage facilities are equipped with State of the Art Site Surveillance Cameras, indoor and outdoor lighting systems, and pass word controlled gating and high profile locks, crime at self storage facilities will never be eradicated 100%.

StorPlace Self Storage is equipped with the aforementioned and much more, but the best way to reduce self storage crime in the Nashville area is to work closely with the local Nashville Police department.
Peter Beering helps us to appreciate this fact; he wrote this is in one self storage magazine: “Self storage operators and their staffs should develop and maintain relations with all of the public safety officials responsible for their areas, including the police officers that patrol their areas, the fire department, emergency management agency, and the health department. These relationships can be forged by inviting these officials to the facility for a tour, buying lunch, or by visiting the fire station. While such simple gestures seem trivial, they can greatly aid the operator when questions arise, if there are official investigations, or if help is needed.”
In additional to our usual precautions, StorPlace Self Storage have partnered with the local Nashville Authorities to help keep our tenants safe while they are using our self storage facilities. Metro Nashville police officers patrol at random our facilities day and night to help curtail crime. This is a major deterrent to the typical criminal. We also have “No Trespassing “signs visibly posted that alert the authorities to the fact that they are allowed to act in our behalf if they see suspicious activity on the property. To date this is by far one of the best deterrents self storage facilities can have. We have also trained our Property Managers and their assistant managers to be observant. They thoroughly check each unit on the property each day to make sure they have not been tampered with, in addition to carefully inspecting the grounds, fence line and surrounding areas. If any foul play is suspected the authorities and tenants are notified immediately.

One veteran Police Officer of 22 years stated that “Crime is not a police problem, it is a community problem, and therefore it requires a community solution. The police are a vital part of the community, but they cannot do this alone. They need community partners, responsible business owners and managers that are willing to help them fight crime.”

StorPlace is in complete agreement with the authorities. When you rent a Self Storage unit or Parking Space at one of our 13 locations, be confident that all necessary precautions have been taken. Any one of our Managers in Nashville will be more than happy to discuss self storage safety with you. Please come visit us at 2156 Murfreesboro Rd., Nashville, TN 37217, or you can call us at 615-369-1497.

StorPlace Explains the Benefit of Climate Control Storage

If you have ever used storage ,you may have heard the term “climate control.” If not, you will hear a lot more about it today. According to Wikipedia.org, “facilities are climate controlled to prevent mold or mildew and other moisture problems. Humidity control is more important for a storage unit than temperature control. A common setting for the facility humidistat is maximum relative humidity of 50%, while a common temperature range for the thermostat is 60 degrees F to 80 degrees F.”
Now that you know a little more about climate control there are a few other things to learn about it. To have true climate control, you also need to control the humidity. Living in Middle Tennessee Nashville in the summer you can certainly see why the humidity is such a big deal. A lot of storage facilities describe themselves as having “climate control,” but in all reality, they are using the same kind of heating and air conditioning as you would in your home. Most facilities have an HVAC system, which stands for heating, ventilation, and air conditioning. While these systems are fine for short term storage, having a unit that is climate controlled aka temperature and humidity controlled is a big deal if you are planning on storing for an extended period of time, i.e. over a year. There must be decent air circulation and ventilation in your facility regardless of whether or not it is a true climate controlled unit. You can check this by looking around the ceiling of your storage unit. Is there enough room for air to pass freely into the hall or into other units, or is there a vent directly into your storage unit? If there is no space for air to circulate freely, you may want to consider another facility.
When you plan on storing for an extended period of time, you will need to periodically come back to take care of your belongings. Wipe down mirrors or pictures, and remove dust. This will ensure that your goods come out looking the same as they did when you put them in.
So before you plan on putting your goods into a storage unit, make sure you ask whether the unit is climate controlled or just heated and cooled. If it is just heated and cooled and you plan on storing for an extended period of time, there is a product called Damp Rid that you should purchase. Damp Rid has unique crystals that gather the moisture out of the air and into the kit. After 45 days the crystals dissolve and there is water in their place. One refill lasts a month and a half and costs $4.99.
These are just a few things to think about if you are looking for “climate controlled” storage. If you are in the market for long term storage, or if you have very sensitive items to put inside a storage unit, come and check out StorPlace Self Storage of Cool Springs. We are conveniently located right off of Interstate 65 Moores Lane. We have humidity controlled units ranging from a 5×5 all the way up to a 10×30, along with any moving supplies you may need!
Please call us at 1006 Flagpole Court, Brentwood, TN 37027, or you can call us at 615-369-2269.

StorPlace #1 Leader in Protection!

StorPlace Self Storage is number one in protection and offers many different forms of it. All of the staff at StorPlace are as dedicated to protecting you as much as we are your belongings. From security to preventive techniques, we are the best in the business to make sure you and your belongings are safe.
StorPlace is one of few storage companies that provide temperature controlled units in the Kentucky and Middle Tennessee area. Temperature controlled units are an excellent way to keep your belongings protected. These units are designed to keep the temperature between 60°F and 80°F. This helps prevent condensation, warping, cracking, mold build up, or rusting, along with other benefits. These are all results of the constant changing of our weather. Some items are more sensitive to these changes than other which brings on the need for temperature controlled storage units. Electronics, leather, and wood are more prone to damage from uncontrolled temperatures than other materials. With storing in a StorPlace temperature controlled unit your belongings will be maintained at a steady temperature throughout the seasons.
Another form of protection provided by all StorPlace facilities is the security. We take security serious and do everything we can to make sure your belongings are safe and you are safe when on our property. We offer 24 hour surveillance throughout all of our properties. Cameras are effective instruments that see things that employees sometimes can’t. Every single person entering onto our property is monitored for our security and theirs. These surveillance systems are designed to keep working even when everyone else is gone so you can have that peace of mind and one less thing to worry about. We also keep well lit facilities to make sure any late visits are done with the same quality of surveillance. This is good because you will be able to go about your night feeling safe and secure and able to see where you are going and what you are doing. We want you to be as safe at StorPlace and your belongings.
StorPlace Self storage facilities are some of the most secure around. Each StorPlace facility is gated all around, whether you are in Bowling Green, KY or Downtown Nashville. With our gated facilities we know that not just anyone can gain entry to our grounds, keeping both you and your belongings secure. Each facility is also equipped with a coded entry gate. We understand that not everyone can work around our hours of operation. So the coded gate is great for people that may need access to the grounds and not have to worry so much about juggling their schedule. We want to be safe and practical all at the same time.
With every rental of a StorPlace Self Storage unit we issue our customers one of our high security locks. These locks are recommended for our tenants because they have been proven to be better than the ones you will find at your local merchant store. These locks are made with storage units in mind. These locks not only fit the units in a way that it makes them harder to be tampered with but are built to a higher standard to endure the weather better and last longer. This is just one more step we take in protecting your precious possessions.

StorPlace where You Are Greeted with a Smile!

The self storage industry is undoubtedly a hectic industry. Most people need a storage unit when an important event happens in their lives. The most common event is moving. With moving being hectic in itself, the last thing someone wants to have is a hectic time trying to get a storage unit. This is where your StorPlace manager comes in, we pride ourselves in having the best managers in the industry in Middle Tennessee Nashville! Customer service is one of the favorite parts of our job, and we feel very fortunate to come in contact with all of our tenants. Each customer that comes in gets greeted with a smile, which is a very important step in a first impression.
Whatever the reason or circumstance that someone comes into my office, I am always ready to help. Nobody wants to come in after having a long, hard day, and talk to someone who could care less about them or their situation. This is what makes the managers at StorPlace Self Storage so different. I can honestly say that each and every one of my coworkers are just as friendly as myself, they always have their ears open so they can listen to each tenant’s unique situation. One would be surprised how often people come in to our facilities and just want to be listened to. Everyone’s situation is different, and regardless of where our customers come from, we can relate to what they are going through.
Our managers have seen it all, from marriage to divorce, death, students leaving school for the summer, as well as people moving, downsizing, remodeling, de-cluttering. This is another reason why our managers are so knowledgeable; they have dealt with each situation before and know how to accommodate each customer. There are many different needs for storage, and we are able to accommodate almost any of them. If you need a space to put your RV or boat, or excess business inventory, we have that. Even if it’s something as little as needing some extra space to house Christmas decorations during the off seasons, we also can provide that!
On top of the second-to-none customer service we provide, we also are active members in the TNSSA (Tennessee Self Storage Association). StorPlace also takes pride in helping support local charities such as YMCA’s Restore Ministries, Salama Urban Ministries, The American Red Cross, Shoes for Souls, Freedom Farm Animal Sanctuary, Golden Triangle Ministries, Head Start, Centerstone, Charris Ministries, and the Nashville Rescue Mission. We’ve also assisted many victims of the 2010 Nashville flood, and the 2009 Murfreesboro tornadoes.
It doesn’t matter what the occasion, the golden rule is, “treat people the way you would want to be treated,” and in our field StorPlace is definitely taking that rule to heart. We try our hardest to keep our units and our property clean, well lit, and safe. We also take pride in our excellent customer service. Whether it is taking water out to a tenant working in their unit on a hot day, or making sure the light bulbs in the hallway by your unit are in good working order, we are always here to help. Whether you need storage or any moving supplies, we will be happy to assist you! Stop by your local StorPlace facility to meet any of our outstanding managers to see exactly what I’m talking about!
Please come visit us at 1138 Highway 96 East, Franklin, TN 37067, or you can call us at 615-567-5302.

StorPlace Offers Heated and Cooled Units

February is usually a cold month. Inhospitable weather abound the cold and the dampness can wreck havoc on everything. Self storage is an easy and convenient way to protect your property. Self storage is an easy effective way of combating the seasonal onslaught. Winter is too cold, and summer is too hot. Much of our personal property is not made to last when dealing with the dramatic changing weather. Self-storage offers many solutions to whatever your storage needs are. Not only are there standard storage units, but there are also units that are heated and cooled to add that extra peace of mind.
StorPlace offers many different options for all your storage needs. Standard storage units offer a safe secure place to store your belongings. Standard units are great for storing non-temperature sensitive items; these storage units are great for storing many household items. Storage of items such as toys, tools, and yard equipment are perfect examples of items to store in standard non-temperature controlled units. Even without the benefit of being heated and cooled, standard units help take weather out of the equation. Standard storage unit’s com e in many different sizes, sure to fulfill all of your storage needs.
Storage of certain items requires a little extra attention sometimes. In some instances ,standard storage units are just not enough. Many items such as electronics, photos and paintings, even many types of furniture ,should be placed in heated and cooled units. Heated and cooled units offer that extra peace of mind when it comes to your valuables. These units offer the extra protection of not getting too cold and not getting to hot. Electronics and furniture are can be very expensive; photos and paintings can be priceless. The worth and the extra protection that a heated and cooled unit provides to your personal items is incalculable.
StorPlace gives the consumer looking for storage many options, and has many different size storage units. Need an extra closet? Need an extra room? Need to store an entire house? StorPlace Self Storage can accommodate. StorPlace has large and small secure self-storage units. We also have heated and cooled units of different sizes for your temperature sensitive items.
StorPlace has much extra value for you: Friendly insightful management for your self-;torage needs.;Clean and properly maintain facilities for your storage needs.
Storage units come in many different sizes, heated and cooled, and parking places for your RV, Boat, Trailer, or Car.
Property Protection is available for extra protection.
Packing supplies for your packing needs are readily available. Whatever your storage needs, we can assist you.
. StorPlace offers all your storage solutions in one place, for short or long term, small or large it’s covered at Storplace. Storplace is your one stop shop for all your storage needs. With twelve, convenient middle Tennessee locations there is a Storplace in your neighborhood.
We are located in Davidson,Williamson,Rutherford,and Sumner counties in Middle Tennessee.We are also located in Warren Count yin Bowling Green ,Kentucky.
Please come visit us at 1615 Charlotte Avenue, Nashville, TN 37203, or you can call us at 615-369-2266.