Welcome to 2015!

Welcome to 2015

It’s that time of year again when we all start making New Year’s resolutions!  One of the most popular resolutions made each year is losing weight. To be honest, it makes my list every year. Therefore, I decided to find more ways to be active this year. There are actually many different affordable activities to do in the Middle Tennessee area and many different fitness centers to choose from.

One place that I like to go to when looking for fitness and exercise deals is Groupon. Right now there are many deals available such as: barre fitness classes, martial arts lessons, boxing or kick boxing, rock climbing, yoga, dance lessons and so much more.

Murfreesboro also has many different fitness centers. Some of these include Planet Fitness, Gold’s Gym, Olympus Athletic Club, Anytime Fitness and Murfreesboro Athletic Club. My preferred gym is Planet Fitness. One of the best things about this facility is that it is a 100% Judgment Free Zone. It’s an environment where you feel accepted and comfortable going at your own pace without having to worry about others judging you. Planet Fitness is also very affordable. They have two membership types. The first is a $10/month plan which allows you unlimited access to their gym equipment and unlimited fitness training. The second option is the Black Card membership. This membership is $19.99/month and adds unlimited access to all Planet Fitness locations, use of tanning, and unlimited use of massage chairs, hydromassage beds and the total body enhancement machines. I suggest visiting each fitness center to see which will work best for you and your goals.

There are also many other ways to stay active besides joining a gym. Why not do something fun with your whole family like bowling, roller skating, paint ball shooting, or zip lining. There is something available for all ages.

Or if you prefer to exercise in the comfort of your home, Groupon also has many great deals for purchasing exercise equipment and tools to help you reach your goals. Don’t have enough space at home for bulky equipment? Why not clear out that spare bedroom and put it to good use. At StorPlace Self Storage we can find a perfect storage unit to match your needs!

May you succeed at all your resolutions and become a healthy and happier you! The staff at StorPlace Self Storage wishes our friends, family and customers a very Happy New Year!

Tips on Storage

StorPlace has self storage for all the seasonsThere are just some basic tips that most people do not think about when putting their belongings in storage. First, have a game plan! Take a look at the items that you are going to store and determine the approximate size of storage unit you will need. Then, check out the storage facility you would like to use and make sure it has all the features and the storage unit size that you need. You also may want to consider a temperature controlled storage unit if any of your belongings could possibly be affected by extreme temperature changes.

Now let’s take a look at the items that you want to store and decide the smart way to store them. As you box up your belongings, remember to use same size boxes so they can be evenly spaced when stacking in storage, so that they don’t collapse over time. That brings us to how to pack the items in the boxes so that they don’t collapse. ALWAYS pack the boxes full. Boxes will collapse if they are not fully packed with items and filler material. Packing paper that is available at StorPlace Self Storage.

If you are storing any appliances there are extra prepping for storage steps that most of the time are over looked.First, if storing ANY type of food appliance make sure you clean it extremely well. Keep in mind that just because they look clean does not mean that there is not any small food particles left that can attract bugs to your storage. Just in case, you may even want to use a non-toxic bug spray on those appliances. When storing a refrigerator, make sure you unplug it a few hours before you move it. This allows time for the fridge to defrost and drain, because you don’t want you items in storage to get wet not to mention flooding of the unit next to yours. If you are storing a washing machine or dishwasher, make sure you run a drain cycle before you unplug and unhook them from the wall. Also, make sure all the hoses are free of any water. Once you get these larger appliances in the storage unit, prop the doors open so that mold and mildew does not grow inside. Wipe down tools and metal objects with some oil or WD-40 to prevent rusting.

The next item on the list is how to keep dust off of your furniture and mattresses. Most people will use a plastic mattress cover, couch cover or tarp to cover their items in storage. The only problem it that plastic will hold in moisture and heat, which can damage furniture. The plastic coverings are great for moving because you don’t want to get you furniture or mattresses dirty, but they are not so great for protecting items in storage. A good idea is to use mattress or furniture covers for moving, but once the item is in storage, slide the cover down to the floor but leave it under the item so that when you move the items again you can just slide the cover back up and go. This will also apply to any shrink-wrap that you or your movers may be using. Just make sure to remove it when you put it in the storage unit.

StorPlace Self Storage has 16 locations in the Middle Tennessee and Bowling Green, Kentucky area to serve all of your storage needs. Stop in to one of our facilities to see how we can help you with our many storage solutions!

Staging a Home?

Staging a home and self storageWhen you are ready to sell your house most of the time you will be told to “stage” the house.  What does this really mean? Well staging your house can mean a number of different things from removing big pieces of furniture to cleaning out the garage.  Both of these tasks can be stressful, but having a place to store everything could help relieve some of that stress.  That is where StorPlace Self Storage comes in to save the day.

If your realtor tells you that you need to take some of the bigger pieces of furniture out of your house to help stage it, well finding a place to put the furniture can be tough.  You can’t put it in the garage because that needs to be cleaned out too. This is one of the many reasons why there are storage units. There are many different sizes of storage units that can fit almost any need.  Storing can vary from just a few boxes to an entire house full of things.  If it is just a few items than maybe a smaller unit will do, such as a 5×5 or 5×10.  Or, let’s say that you needed to store the contents of an entire house.  There are bigger units available for that need as well, such as 10×25 or 10×30.  Also, there are a variety of storage sizes in-between the 5×5 and the 10×30 will accommodate most needs if it is a little bit of both furniture or extra clutter.

Reducing the clutter and removing big furniture can help make the house feel bigger.  This is a major selling point for potential buyers.  This is another reason that storage is a big need for sellers everywhere.  If you are in the Middle Tennessee area or even in Bowling Green KY, StorPlace Self Storage is the place for you to store your belongings where they can be safe and secured.

If you have any questions regarding anything that was mentioned above please give us a call at StorPlace of Hendersonville.  615-826-1700.

Building a Good Rapport with Customers

building good rapport with your customers

Building a good rapport with your current and future customers is very important for a self storage facility team.  For some people being a great salesman comes naturally; they are very positive, outgoing, and friendly. However, some people have to really work hard at developing the skills necessary to become that trust worthy salesman. Even those that are a natural salesman always can learn more to “polish” their skills.

First, start by learning about your tenants and customers. Don’t be afraid to ask questions like “What is creating your need for storage?” or “What brings you here today?”. These are good conversation starters and will also allow you to pick the right type of storage unit they will need. The conversation will usually lead to a very detailed answer that will allow you to find out a little about their personal situation. If your computer program will allow notes, then place a note on the account to remind you to ask. Also, make a mental note of this conversation so that later when they come by to pay the next month’s rent, you will be able to ask questions like “The last time you were in, you were having some troubles with your grandmother. How is she doing?”. You will be surprised how much people appreciate you asking and it will also be at the start of a great business relationship.

The best way build a trusting relationship with your customers and tenants is to always do what you said you would do. If you tell the customer that at 10:15am you will call them, then at 10:15am you better give them a call. Never let your customers have to wait on you or wonder if you are going to call them back. This also applies to email! If they send you an email, respond immediately even if you don’t have an answer for them. Let them know that you received the email and that you will get them an answer as soon as possible. Try not to make promises that you may not be able to keep. Just because you don’t say “I promise” does not mean that your customer didn’t hear it that way. So if you say “I will get it done” then you better get it done!

Learn your customer’s personality. This takes time but eventually you will be able to do this pretty easily. If you have a customer that is always in a hurry when he comes in to pay his rent and never has much to say, he is probably not the customer you want to start a conversation about the weather or his kids. Do what he appreciates, fast service. Let’s say the customer is very quiet and when you ask them a question you only get a short one word answer, then you may want to keep the conversation to a minimum. You don’t want to make them feel uncomfortable or end up on the dreaded one-sided conversation. If the customer is chatty then let them chat. The most important thing is to try to connect with the type of personality you are dealing with. You don’t ever want to act in such a way that your personality comes across as the complete opposite of the customer standing in front of you.

Follow these rapport building suggestions and you will be on your way to a great long-lasting relationship with your customers. They will appreciate the good customer service and will continue to send you future business long after they are no longer your customers. StorPlace Self Storage prides ourselves in great customer service! Stop in to any of our 16 Middle Tennessee locations to see how we can help you with your storage needs.



Holiday Storage at StorPlace Self Storage

StorPlace Self Storage of Hendersonville

It’s that time again! Time for all the hustling and bustling around to try to find the best gifts for your loved ones!  Then it hits you: “My house is a mess! Where am I going to put all these awesome gifts?  I certainly don’t want the children snooping before Santa arrives. What am I going to do?”  StorPlace Self Storage has the perfect solution for your gift or decoration storing needs.  Whether you need to move some items out of your home just for the Christmas season to make room for the tree, the presents, and the abundance of family members that will be staying with you, or you just need to keep those little peepers from seeing what you bought; StorPlace Self Storage can definitely help to keep your items safe and secure until the big day!

There are different size storage units to meet your different size needs. If you have lots of family coming over and need to un-clutter the house, our 5X10 or even 10X10 for those big, bulky items would be the perfect size for you.  Our bigger 10X10 storage unit is great for storing large or small furniture pieces. There is plenty of room for those boxes of extra “things” lying around.  They can also be used for freeing up some much-needed space in your home or apartment.  Our 5X10 is a nice size unit for storing holiday decorations at any time of the year.  It also comes in handy for those who need to store big Christmas gifts, such as bicycles, play-sets, outdoor toys, or any other large items that you might have trouble hiding at your house. This storage unit is also great for those who volunteer their time and need space to store those gifts going to different nonprofit organizations such as Toys for Tots, The Salvation Army, or the Samaritan’s Purse for Operation Christmas Child.  For those who are a little more modest with their shopping, StorPlace Self Storage has a cozy little 5X5 storage unit that is just big enough to hold those presents and goodies you want to give to your loved ones on Christmas day.

At StorPlace Self Storage, we strive to offer you the best service and storage for your needs.  Whether you are storing everyday items that can go in a standard drive-up unit or more sentimental, older items that need to be stored in a temperature-controlled unit, we have what you’re looking for.  With 16 different locations, you’re sure to find a StorPlace Self Storage near you for all your storage needs! Go online or give your nearest StorPlace Self Storage location a call today!

At StorPlace of Greenwood, It’s Beginning to Look….

StorPlace offers packing supplies

….a lot like Santa’s shipping department at the North Pole. Come to think of it, I’m not sure that I have ever seen their shipping department depicted in a movie or on television. Certainly, I have never read about it. Maybe they don’t have one! I guess that Santa and his elves rely on sleigh and reindeer for their deliveries. But at StorPlace Self Storage of Greenwood, folks are streaming in looking for just the right size box to ship their special gifts. This can be a rather simple match, but often is quite a task.

Earlier this week, a woman came in to the store with dimensions in hand. She was an artist, and had created a decorative candy cane. Unfortunately, the closest box we had to offer was a lamp box measuring only 12 inches across. Her candy cane needed over 15 inches in width, plus a few inches to allow packing material. Not to be discouraged, the elves…I mean staff… at StorPlace Self Storage went to work with a measuring tape to determine what kind of shipping box we could make for her. She appreciated this extra effort since the folks at the shipping outlet down the street would not help her. Well, they did offer her a ready-made box that was too big and very expensive to ship. Anyway, we suggested fashioning a box out of two lamp boxes.

With cutter in hand, we sliced off part of each box, allowing for the sides to slide together, forming a box 18 inches in width. After careful taping, the candy cane had ample room to be slid into the new box. Of course, a roll of bubble wrap that we sell provided just the right amount of cushioning for the trip ahead. The final task was to slightly extend the top end flap and create a new end with extra cardboard and tape. Finally, the box and item was ready to send. All it cost the woman was two lamp boxes and a roll of bubble wrap. We never charge for seasonal box creation! Unfortunately, she was not yet through with the shipping portion of her task and set off back to the shipping outlet. Still, she was pleased with how the box turned out and said she would recommend StorPlace Self Storage to anyone who needed a custom-made box!

So far, though still early in the Christmas shipping season, we have yet to encounter any of her referrals. We have sold mirror boxes to ship pictures in, many standard-sized boxes, and one wardrobe box that is to be used in a local play disguised as a fireplace! Such are the days in December at StorPlace Self Storage of Greenwood.


Storing Christmas Presents and Decorations in Self Storage

Christmas Decorations and Self StorageIf you have last-minute gifts to hide before you wrap them or put them under the tree come to StorPlace Self Storage. Some of our stores will give you a great deal on the smaller unit to hide your stuff. We prorate you in and prorate you out.

As you are taking down your Christmas decorations both inside and out come to StorPlace Self Storage to rent a storage unit and purchase boxes to put the stuff away in. Keep your wife or husband happy by getting a storage unit at one of our 16 Middle Tennessee StorPlace Self Storage locations to put all the decorations away in and keep them out-of-the-way for that spring cleaning that will be here in a flash.

Do you need a place to park the RV, Jet Skies, boat, or trailer? Stop in at StorPlace Self Storage and get a well-lit and secured parking space. All you need to bring is a valid ID, proof of insurance, the registration and the title/Bill of sale. If you want to place the RV, boat, jet ski or trailer stored inside a storage unit, we can make that happen as well. Just stop in and visit us at any of our StorPlace Self Storage locations.

Questions to Ask When Searching for a Self Storage Facility

StorPlace of Lebanon PikeWhen it comes to renting a self storage space, there can be a lot of things for you to consider.  First and foremost, you want to ask yourself what matters most to you.  Are you looking for the perfect location? Are you looking for the best price or who offers the best features and benefits? These are just few  of the many questions that you need to think about when you rent a self storage unit. If you want to de-clutter your home and you have excess stuff you want to tuck safely away somewhere, then the location of your self storage unit in proximity to your home may be on the top of your list of questions. If not, you may be in transition and you want to store closer to where you may be purchasing or renting your new home. Whatever the scenario may be, please, please, please do your research before you sign a self storage unit rental lease.

More good advice for folks looking for self-storage would be: “Don’t be blinded by a cheap price.” Remember, we get what we pay for and in the self storage business that statement is very true. A cheaper rate is not always the best value for your money. A few questions to ask when shopping for the perfect rate for you would be: Does the self-storage facility prorate the move in? Is the facility completely paved and fenced in? Do they offer coded access? Does the self-storage facility offer digital surveillance? What times can you access the facility?  Of course it doesn’t mean that you can’t find these few features at a cheap rate, you’ll just have to do your homework to get the best value and the best self storage experience you deserve. Also, be sure to visit the self-storage facilities. Look at the cleanliness of the facility and how friendly the staff is. A clean facility is a very good sign that the staff is happy and they enjoy what they do. A dirty facility is a huge red flag, so beware. Visiting different self-storage facilities also gives you the opportunity to compare apples to apples, so to speak.

Also, look for loading docks and flatbed carts to move your belongings in/out of your storage unit. They are a major plus and very helpful. So if you’re reading this, hopefully it will help you somewhat figure out your needs. StorPlace Self Storage has 16 locations in the Middle Tennessee area. Stop in to see how we can help you with your storage needs!

Storage Solutions

StorPlace Self StorageYour local StorPlace Self-Storage has the options you’re looking for when it comes to storage units. With 16 locations in and around Middle Tennessee, you can be sure to find a storage facility near you. Did you know StorPlace Self Storage has moving and packing supplies?  We have everything from boxes to tape to mattress covers. We have just about everything you can imagine to pack up a household or send a package in the mail. If we don’t have it in stock, our suppliers can have it within just a couple of days. So for those large projects you have planned for this coming winter, stop by the store, and we will be sure to set you up with everything you will need.

We are the newly built, self storage place in town.  We call ourselves StorPlace of Lebanon Pike.  We are the most recent addition to beautiful Middle Tennessee and we are still growing! This fall, we broke ground on our newest addition: a 4-floor heated and cooled storage building with top security and the most convenience on the market. This new site is conveniently located on the corner of Lebanon Pike (Highway 70) and Central Pike in the heart of Hermitage, TN. We are excited to be serving those in the Hermitage/Donelson area outside. Check out our innovative showroom where we have anything and everything one could possibly need when planning a move. The products we have for sale in our offices are of the highest quality.  Our goods come only from reputable vendors with histories of recommendations from other properties.

Besides the new renovations that StorPlace of Lebanon Pike is implementing, our customers can experience the convenience of online bill pay, after hours payment dropbox, automatic credit card billing, after hours call center, and emailed invoices. StorPlace Self Storage strives to make the storage experience easy and convenient for our customers, which is why we recently added even more moving carts and dollies to our building entrances to make your move easier! The StorPlace Self Storage mission is to provide an excellent storage solution to our customers in need by incorporating Christian values of integrity, honesty, respect for each other, hard work, innovativeness, conscientiousness, cheerfulness, and friendliness. Every day we strive to show these values in our stores to each and every customer who walks in. Perhaps this is why the majority of our business comes from our repeat customers and referrals! Take a look at our reviews, and you will see that our customers have been pleased with the results.